I agree that CHIRP is the way to go with programming these radios. The software that comes with the radio is very difficult to use and does not always send the correct settings to the HT.
The only problem you will have with this radio is that your voice will not be as loud as if you were talking via a better HT. It is not hard to tell the Baofeng’s over the airwaves.
Now don’t get me wrong, I have 2 of them put back “just in case.” One in my truck and one in a metal box at home. My son has 2 as well. They are cheap to purchase and do work, so there is nothing wrong with that. Just be aware that you will want a better one in a very short period of time IF you enjoy the hobby.